At Smartvatten, we are a pioneer in water-efficiency technology and foster a diverse and inclusive environment where international talents can thrive. With 130 dedicated employees, we're committed to becoming the world's leading provider of water-efficiency technology and expertise for the real estate sector and water utilities. If you're an international professional passionate about making a difference in the HeSaaS, SaaS, ESG, real estate, or Water Facility industry, Smartvatten is the place to be, where you can contribute your skills to new heights.   

Briefly about our Vision, Mission, Goals, & Core Values  

Smartvatten aims to be the world's leading provider of water-efficiency technology and expertise for the real estate sector and water utilities.   

Our mission is to enable the most efficient use of water across the water cycle through scalable digital solutions. By improving water efficiency, we help customers reduce their water consumption, water-related energy consumption, and CO2 emissions and reach their other sustainability goals.    

Two Main Goals: Happy Employees and Satisfied Customers   

Happy and Engaged Employees: Our Employee Net Promoter Score (eNPS) is more than just a metric; it's a commitment to creating a workplace where everyone feels valued and engaged. We measure eNPS monthly, striving to maintain a score constantly above 50.   

Satisfied Customers: Customer satisfaction is at the core of our success. With regular Net Promoter Score (NPS) measurements and a continuous development process based on customer feedback, our goal is to consistently exceed 50 in NPS scores.  

Core Values: Accountability, Collaboration, Enthusiasm, Expertise   

Our company culture is built on core values that guide our actions and decisions every day:  

- Accountability: Trust is the foundation of our organization. We take care of each other, our stakeholders, and our environment. We keep our promises and act transparently as individuals and as an organization.  

- Collaboration: We build an open, positive, and encouraging atmosphere together with our colleagues and stakeholders. We thank each other, value diversity, encourage creativity, and share our know-how.  

- Enthusiasm: We are passionate about devoting our talent and efforts to strive for a more sustainable future.  

- Expertise: We are committed to developing our products and services, our personnel, and our organization towards our goal of being the world's leading provider of water-efficiency technology and expertise.  

How do we make sure these core values are being placed?   

We understand that a thriving work community is key to achieving our goals. Smartvatten conducts a weekly anonymous mini-survey to understand how we can continuously engage our employees. The yearly anonymous survey, performed by a third-party partner, delves deeper into areas such as work community functioning, immediate supervisor relationships, competence, renewal, and workability and resources. The insights gained guide us in creating a workplace where everyone's voice is heard and valued.   

The purpose of conducting regular surveys is to maintain and increase employee satisfaction and engagement. The gathered insights are for tailoring engagement strategies and addressing specific concerns. Besides this, we provide other areas for engaging our employees, which will be discussed in another article.   

In 2024 Q1, we're taking a deep dive into the survey results to identify areas for improvement, learn from our experiences, and collectively work towards becoming the world's leading provider of water-efficiency technology.   

Annual Survey Outcomes: A Glimpse into Our Culture   

You might be wondering, what was the outcome of the annual survey? Well, we have outcomes per country.    

For Finland:    

- My supervisor treats everyone fairly.   

- We speak to each other with respect.   

- My supervisor is easy to approach.   

- My supervisor has confidence in me.    

For Sweden & Norway:    

- My supervisor has confidence in me.   

- I believe my work ability will be good two years from now.   

- My supervisor is easy to approach.   

- I have opportunities to influence my work.   

For the Netherlands:    

- I know what is expected of me at work.   

- We speak to each other with respect.   

- My supervisor treats everyone fairly.   

- My supervisor is easy to approach.   

For Germany:    

- My supervisor treats everyone fairly.   

- My supervisor is easy to approach.   

- My work ability will be good two years from now.   

- I know what is expected of me at work.    

Growth Mindset at Smartvatten   

The results show that a growth mindset extends beyond technology—it's about how we face challenges, cope with failures, and adapt for continuous improvement. Learning from setbacks is integral to success. We believe in revising outcomes and fostering a culture of positive change and development.  

If you're an international professional passionate about making a difference in the SaaS, ESG, Real Estate, or Water Facility industry, Smartvatten is the place to be. Embrace the opportunity to contribute to our mission, work in a dynamic team, and be a part of the Smartvatten success story.   

Connect or Apply now and join the Smartvatten community! Follow us on LinkedIn for the latest updates and insights. Together, let's lead the way in water-efficiency technology and sustainability! 🌱 #Smartvatten #Sustainability #TechInnovation #JoinUsNow